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The Student Onboarding Manager role involves a mix of client-facing interaction and administrative coordination. We are looking for candidates who are confident handling data and are able to write and speak confidently with families, students, and mentors. As a Student Onboarding Manager, you will work with Lumiere’s Head of Program Operations to:

Manage the process of onboarding a student from the time they submit an application to their official launch in the program
Work with datasets across different platforms such as Airtable and Stripe
Communicate with students and families on their admission process and timeline
Interact with stakeholders including PhD mentors on their academic interests and the logistics of working with students
Provide regular and timely updates to relevant internal team members about the progress of students in the admissions process

Benefits

Competitive salary
Individualized mentorship & career coaching from founders
Growth opportunities in rapidly scaling start-up
Network-building opportunity with world-class academic and business leaders
Flexible work timings

Qualifications

Bachelor’s degree
0-3 years of work experience
Excellent and personable in spoken and written English
Strong organizational skills including the ability to plan, prioritize and manage tasks effectively
Confident thinking about processes and flows in the context of an automated tech stack
Comfortable interacting with external stakeholders (e.g. high school students, parents, PhD mentors, etc.) and being able to appropriately cater to their queries
A keen eye for detail and the ability to deep-dive into quantitative metrics

Location

Student Onboarding Manager Position

Student Onboarding Manager

We are a virtual-first team, but prefer for team members to be located between timezones GMT +2 to GMT +8

Apply Here

To apply for this position, please fill out the application form. Applications will be reviewed on a rolling basis. Please reach out to careers@lumiere.education with any questions.