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The Student Onboarding Manager role involves a mix of client-facing interaction and administrative coordination. We are looking for candidates who are confident handling data and are able to write and speak confidently with families, students, and mentors. As a Student Onboarding Manager, you will work with Lumiere’s Head of Program Operations to:

  • Manage the process of onboarding a student from the time they submit an application to their official launch in the program

  • Work with datasets across different platforms such as Airtable and Stripe

  • Communicate with students and families on their admission process and timeline

  • Interact with stakeholders including PhD mentors on their academic interests and the logistics of working with students

  • Provide regular and timely updates to relevant internal team members about the progress of students in the admissions process

Benefits

  • Competitive salary 

  • Individualized mentorship & career coaching from founders

  • Growth opportunities in rapidly scaling start-up 

  • Network-building opportunity with world-class academic and business leaders

  • Flexible work timings

Qualifications

  • Bachelor’s degree

  • 0-3 years of work experience

  • Excellent and personable in spoken and written English

  • Strong organizational skills including the ability to plan, prioritize and manage tasks effectively

  • Confident thinking about processes and flows in the context of an automated tech stack

  • Comfortable interacting with external stakeholders (e.g. high school students, parents, PhD mentors, etc.) and being able to appropriately cater to their queries

  • A keen eye for detail and the ability to deep-dive into quantitative metrics

Location

Student Onboarding Manager Position

Students Sitting on Staircase

Student Onboarding Manager

We are a virtual-first team, but prefer for team members to be located between timezones GMT +2 to GMT +8

Apply Here

To apply for this position, please fill out the application form. Applications will be reviewed on a rolling basis. Please reach out to careers@lumiere.education with any questions.

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